Reviews
State Farm® Agent Allan Cheng
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
K Masters
October 26, 2026
"Superb customer service as always from Henry and Katelyn!! Five stars!"
We responded:
"Thank you for the 5-star review, K! We’re proud to serve the Alhambra community and truly appreciate your support. "
Jason Chen
October 23, 2026
"服务非常好。"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Alex Newman
October 21, 2026
"Amazing service"
We responded:
"Alex, thank you for the fantastic review! We’re always here to support you with your insurance needs in Alhambra. "
Grace Arroz-Nwuju Batista
October 20, 2026
"She is efficient, friendly, very helpful."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
J Cla la
October 10, 2026
"Katelyn is awesome! She is efficient and proficient at her work!
Henry Kim is also another awesome staff! I bought all my insurance from State Farm is all because of him!
These 2 staff should receive Staff of the month and get big bonuses!"
We responded:
"Hi J, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Alhambra. If you ever need help, we are just a phone call away! - Your State Farm Agent, Allan Cheng "
Marisol Nava
October 2, 2026
"My insurance agent, Dulce was helpful, professional, and patient. They explained my coverage clearly and answered all my questions. I appreciate their excellent customer service and would recommend them to anyone looking for insurance.”"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
D
September 24, 2026
"Very dependable, goes the extra mile for customers. A+++"
We responded:
"Thanks so much for the amazing review, D! We really appreciate your support here in Alhambra. Just reach out anytime if you need us - we’re here for you. "
Teresa Chan
September 17, 2026
"Jeny,
Solve my problem, helpful, knowledgeable, attentive. An absolute asset to the company."
We responded:
"Hi Teresa, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Allan Cheng’s team. Please reach out to us if any questions come up! - Allan Cheng’s Insurance Team "
Qin Cheng
September 5, 2026
"Paul Lui is my Medicare agent and health insurance agent. I am thankful that he is with KCAL for years, every time we have a question, he will respond it quickly with professional manner. Thank you and recommend him."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Yi-Hsien Lu
August 28, 2026
"Great service!"
We responded:
"Wow, thank you for the 5-star review, Yi-Hsien! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Shehab Philips
August 25, 2026
"I’ve had a good experience with State Farm Allan Cheng agency over the years. Most recently, Katelyn was very helpful, responsive, and professional. I really appreciated her assistance!"
We responded:
"Shehab, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
jennifer gomez
August 11, 2026
"Allan and Katelyn have been great to work with. They were always quick to respond, patient with all of my questions, and happy to help whenever I needed additional information or documents. I really appreciate all of their help and would definitely recommend them."
We responded:
"jennifer, thank you for the amazing review! Our Alhambra insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Allan Cheng, your State Farm Agent "
jerry h
August 10, 2026
"Allen and the rest of his team have been fantastic over the years. I have worked with Katelyn and Jeny. Both have been on the ball with responses and making sure that we are properly taken care of with all questions answered"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Alhambra. "
Keith Stephens
July 7, 2026
"My contact is always professional respectful and pleasurable."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Allan Cheng’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Alhambra ."
Hrag
April 9, 2026
"Like a good neighbor, Allen Cheng is there! Whenever I have called Allen for help, whether it's a new policy or just a question, he always answers the phone, gives me his undivided attention, and ALWAYS helps. I can't recommend him or his team enough. Thank you Allen for caring about me and your community so much!"
We responded:
"Thank you for the 5-star review, Hrag! Here on State Farm Agent Allan Cheng’s Team, we are proud to serve our community and appreciate your recognition. "
T Yang
April 3, 2025
"Out of urgency, randomly Googled State Farm agencies and was pleasantly greeted by Skye Romero at Allan Cheng's State Farm Insurance Agency. Skye went above and beyond to help me understand and discover answers for my Dad's Medicare supplemental coverage. Medicare and all the parts A-Z is a nightmare to understand and figure out. Skye was patient, resourceful, and always returned my call or followed-up when he said he would. In times like this, where there's a sense of urgency, knowing such a supportive person like Skye is such a blessing. THANK YOU!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joe
December 31, 2024
"Mariam was very helpful and quick in getting me insured! Would recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
V M
December 4, 2024
"Henry was very professional and kind. Great and quick service. I highly recommend his insurance services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
roberta jiron
May 14, 2024
"Henry is great. Very helpful. Very nice. Does a good job."
We responded:
"Thank you for your feedback! We're glad to hear that Henry has been great in assisting you. We appreciate your kind words about his helpfulness and niceness. It's great to know that he has done a good job in meeting your needs. We value your satisfaction and appreciate the opportunity to serve you. If you have any further questions or need assistance in the future, please don't hesitate to reach out to Henry or any of our licensed team member."
Rachel Quilligan
December 19, 2023
"Katelyn was incredibly friendly, helpful and patient while we sorted out my relatively complicated insurance. She kept me up to speed with all requirements and changes and was flexible with timelines and requirements--and always had a warm and welcoming vibe! Thank you Katelyn for all your help, cannot recommend highly enough."
We responded:
"Hi Rachel, thank you so much for the kind words about our office. I am sure Katelyn will love hearing about your positive experience working with her. Thank you for trusting us with your insurance needs, and we are happy to have you as part of our State Farm family! "
Tiffany Anderson
November 17, 2023
"She was extremely helpful and informative while assisting me with insurance. Thank you!"
We responded:
"Tiffany, we are grateful for your wonderful feedback. Katelyn sure is a blessing to us, and we are so lucky to have her."
Andy Kao
November 16, 2023
"Very good services and quick response"
We responded:
"Hi Andy! We appreciate the wonderful review. We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs, and we are happy to have you as part of our State Farm family! "
Jordynn Wynn
November 16, 2023
"The kindest most informative human! Gave me so much incredible advice even tho i didnt go with state farm. He literally said i want to be like a good neighbor and if you dont choose state farm now at least you will have a great experience with us for later. Great guy def made an impression"
We responded:
"Hi Jordynn, thank you for your wonderful feedback. We are so glad that Henry was able to answer all your insurance questions. We appreciate your business."
Linda Chavez
November 15, 2023
"She is so sweet!"
We responded:
"Hi Linda, we are grateful for your wonderful feedback. Katelyn sure is a blessing to us, and we are so lucky to have her."
Maes H
November 7, 2023
"Immediately helped with my situation. And was very professional and informative."
We responded:
"Maeson, we appreciate your feedback and look forward to providing you with great service in the future as well."